How can you listen to your customers at scale?
February 13, 2024
How can you listen to your customers at scale?
An Interview with Marcia Tal, CEO of Tal Solutions. In a world of increasing complexity,…
Boss Insights: Transformation in Small Business Lending
March 28, 2022
Boss Insights: Transformation in Small Business Lending
We’ve heard a lot about financial institutions integrating transaction data into consumer lending, but what…
Moving Small Business Lending to Automation – Patience, Time, and a Plan
Most of the life-cycle decisions made by retail banks are fully automated. Small business bankers…
Is managing the small business portfolio keeping you up at night?
December 23, 2015
Is managing the small business portfolio keeping you up at night?
Let's review some answers to your questions and get you back in the game with…
Old School Selling: A Key to Small Business Lending Success
November 23, 2015
Old School Selling: A Key to Small Business Lending Success
The Internet and social media have made "branchless" or direct banks a reality. According to…
Retail Lenders Questions on Small Business Lending: Decisions
October 20, 2015
Retail Lenders Questions on Small Business Lending: Decisions
We often receive questions from retail lenders on small business lending and many in regard…
Top 5 Fallacies of Small Business Banking
September 14, 2015
Top 5 Fallacies of Small Business Banking
Are you a small business lender or about to step into the small business market?…
Small Business Lending: To Consumer Score or Not To Consumer Score
September 10, 2015
Small Business Lending: To Consumer Score or Not To Consumer Score
Dear Gini: I am a risk manager, and my company just added small business lending…
Poverty Alleviation: The devil is in the details
March 29, 2015
Poverty Alleviation: The devil is in the details
Microfinance is known as a path out of poverty that can also empower women. What’s…